Coronavirus Customer Reassurance, looking after you – 5th May 2020
In recent weeks we have been doing everything we can to keep our colleagues and customers safe and healthy. Moving forward we are now trying to support our trade customers whilst maintaining social distancing requirements.
We are now open for TRADE customers only, collections and deliveries, Monday to Friday, 9am to 12pm. We have limited our RETAIL showroom access to APPOINTMENT ONLY, and if a tiling job is imminent and the tiles are necessary to complete the project. To make an appointment please telephone us to arrange a time and day. Our showroom doors will be locked so please phone us once you arrive in the car park and we will let you in. The slots are an hour long and you are welcome to take samples. You will be the only person in the showroom looking at the tiles for that hour. We hope this helps our builders & tilers continue their work whilst maintaining social distancing requirements. Our online trade remains unaffected.
Please get in touch if you have any concerns about your existing order, or if you want to discuss projects that you have in the pipeline. If we all pull together then hopefully this will soon be over & we can get back to normal. Many thanks for your understanding.